Before Google searches, Angie’s List, and Yelp! reviews, Larry Vensel knew the importance of taking care of his customers. As the owner of Ventec Refrigeration, Inc., he understood that a job well done meant operating with integrity and care. Customer satisfaction meant repeat business and referrals to friends and family, all while building a long-standing reputation. That’s why Ventec Refrigeration has been getting it done since 1989.
Ventec Gets Its Start
The Ventec story goes back to Larry’s father, Ralph Vensel. Ralph was a milkman for Turner’s Dairy in the 1970s (back when that was a thing). In his spare time, Ralph started a refrigeration business. He appropriately called it Vensel Refrigeration, and serviced refrigeration, heating, ventilation, and air conditioning (RHVAC) equipment. Business boomed, so Ralph transitioned to Vensel Refrigeration full time and left his milkman years behind.
Business grew so much that Ralph brought both his sons on to help out. Son Larry took to the RHVAC business like a duck to water. At 27 years old, he was old enough to understand the importance of hard work… and young enough to have the stamina to keep up. When the original family business closed, Larry decided to create a new one.
Founding Ventec Refrigeration, Inc.
In 1989, Larry started a new company. His wife Sheryl came up with the name Ventec. His mother Lynn helped him every step of the way. She ran the business office while Larry ran service calls and installation for many years. Until her retirement in 2015, Lynn ran a tight ship that directly contributed to the immense success that Ventec has had.
Over the years, Ventec has continued to grow. Larry brought on his sons Mike and Austin – and later his son-in-law Pat McCue – to meet the needs of the growing customer base. Through this three-generation commitment to core values, Ventec continues to expand to great levels. Larry further attributes the success of Ventec to family members not necessarily involved in daily business. For example, his wife Sheryl serves as his rock on the home front. Her support allows him to focus on the success of the family business.
Commitment to Core Values
From the very first day on the job with his dad, Larry has taken the best care of his customers. He made sure they had heat in the winter and air conditioning on the hottest summer days. He still goes the extra mile to provide financing and other budgeting options to those who need it most.
Ventec’s business model centers around its unwavering devotion to long-term customers, many who have been with Ventec since the start. With large inventories of parts, Ventec ensures customers – new and old – receive the fastest and most reliable service possible. That’s why Ventec is the top referred heating, cooling and air conditioning commercial refrigeration and rooftop unit and install company in Western PA. They provide the highest quality refrigeration, heating and cooling service and installation at the best value to its customers.
Larry continues to stress the importance of safety, quality, and integrity in every team member. All technicians are licensed and insured, but most importantly are full-time employees and are family. The team celebrates weddings, births, hunting victories, removal of kids’ casts, and new family pets.
Interested in learning more? We’re available 24/7 at 412-793-0661, by email at sales@ventecrhvac.com or by completing the online service request form.
What the heck… call Ventec!
